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Service Directory


Reports and Complaints

Animal/Insect Problem

If you see or encounter instances of animal abuse, contact the Animal Shelter at 311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 to report the instance. Please get as much information as possible to report to the dispatcher. View website.


Service Provided By:
Animal Care & Regulation
3839 Bradshaw Rd (Map)
Sacramento, CA 95827
311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail


Contact us if you have a complaint about beehives.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail

New Office Hours:
8 a.m. - 4 p.m. (closed from noon - 1 p.m.)

These links may also be helpful:

Barking is a natural behavior for dogs - they bark to express joy, fear and loneliness. At times, chronic dog barking, howling or crying can interfere with neighbors. It is the responsibility of the dog owner to insure their dog does not annoy the neighbors, and chronic barking issues can result in the issuance of a citation by Animal Officers. View the Barking Dog page for more information.


Service Provided By:
Animal Care & Regulation
3839 Bradshaw Rd (Map)
Sacramento, CA 95827
311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail


Customers in our service area can call 311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 to have animals on roadways removed. All service calls are prioritized, and public safety is our priority for field services; there may be a wait time of several days before the animal can be removed. View Dead Animals page for more information.


Service Provided By:
Animal Care & Regulation
3839 Bradshaw Rd (Map)
Sacramento, CA 95827
311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail


If the animal bite is severe enough, seek medical attention immediately and call 916-368-PETS (7387) to report the bite. Medical professionals are required by law to report dog bites to the Department of Animal Care.

If no medical attention is required, call 368-7387 (PETS) to report the bite. By law, animal bites must be investigated. Bite investigation does not automatically mean the animal is impounded - it may only mean that vaccination and licenses are verified. This helps us protect public health and safety. View the If You Are Bitten page for more information.


Service Provided By:
Animal Care & Regulation
3839 Bradshaw Rd (Map)
Sacramento, CA 95827
916-368-PETS (7387) or e-mail

It’s dangerous to attempt to eliminate a yellowjacket nest, so it is best to leave that to professionals. The Sacramento-Yolo Mosquito and Vector Control District provides free, professional control of yellowjacket nests. View the Yellowjacket page for more information.

To request an inspection, please contact us.


Service Provided By:
No Department Specified
8631 Bond Road (Map)
Elk Grove, CA 95624
1-800-429-1022 or e-mail


Environment

Help locate abandoned wells in Sacramento County!

Visit the abandoned Wells ID page for more information.


Service Provided By:
Environmental Management
10590 Armstrong Avenue, Suite A (Map)
Mather, CA 95655-4153
916-875-8532 or e-mail

You May Want to See...

The Aboveground Petroleum Storage Act (APSA) Program is one element within our Environmental Compliance Division’s Certified Unified Program Agency (CUPA) Program.

The APSA Program is to protect public health, the environment and groundwater from potential contamination or adverse effects associated with unintended releases from the aboveground storage of petroleum-based hazardous materials and wastes.

View the Program page for more information.


Service Provided By:
Environmental Management
10590 Armstrong Avenue, Suite A (Map)
Mather, CA 95655-4153
916-875-8550 or e-mail

You May Want to See...

Contact us regarding complaints related to Agricultural Burns.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail

New Office Hours:
8 a.m. - 4 p.m. (closed from noon - 1 p.m.)

This information may also be helpful:

The Hazardous Materials Team responds to any hazardous material incident within the Sacramento County right-of-way. An incident could include: abandoned drums; spills on the roadway; hypodermic needles; and for traffic control for multi-agency response. View the Waste Removal page for more information.

Report a hazardous waste removal.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Sacramento County hauls away hundreds of tons of junk and rubbish from the public right-of-way every year. For more information, view the Illegal Dumping page.

Report It Here!


Service Provided By:
Waste Management & Recycling
9850 Goethe Road
Sacramento, CA 95827
916-875-5555

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Contact us to report pesticide related complaints or pesticide related illnesses.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail


Fraud

The Consumer Unit investigates and prosecutes unfair, fraudulent and dishonest business practices that harm consumers and honest businesses. The Consumer Unit also receives and investigates consumer complaints. View the Fraud page for more information.


Service Provided By:
District Attorney
901 G Street (Map)
Sacramento, CA 95814
916-874-6218 or e-mail


Code Enforcement is the primary enforcement division for Sacramento County's zoning code in the unincorporated area, including all land use (residential, agricultural and commercial uses), building development standards, signage and more. For more information, view the Zoning Enforcement page.

Report an issue.


Service Provided By:
Community Development
Neighborhood Services, 827 7th St, Room 318 (Map)
Sacramento, CA 95814
916-875-5656


This program is charged with insuring that benefits are given only to those who are eligible. To maintain program integrity, DHA has a Program Integrity Division that is committed solely to preventing and detecting welfare fraud. More information.


Service Provided By:
Human Assistance
2433 Marconi Ave. (Map)
Sacramento, CA 95821
916-875-8908 or e-mail


The Sacramento County District Attorney’s Office serves as a central reporting agency for real estate fraud in the city and county of Sacramento. The office works in conjunction with the Sacramento County Sheriff’s Department and the Sacramento Police Department in investigating reported fraudulent real estate transactions. All three agencies have highly trained personnel to assist you with any questions or concerns you may have about your property and real estate fraud. Find out what you need to report your complaint.


Service Provided By:
District Attorney
901 G Street (Map)
Sacramento, CA 95814
916-874-9045 or e-mail


Fraud can occur at any time during the life of a workers' compensation claim, from the initial filing of the claim, to statements to the employer, a doctor or other medical care person, a claim representative, physical therapist, or anyone else involved in the administration of the claim and the determination of available benefits. View the Fraud page for more information.


Service Provided By:
District Attorney
906 G Street, Suite 610 (Map)
Sacramento, CA 95814
916-874-8903 or e-mail


Neighborhood

A vehicle parked on a roadway for more than 72 hours is considered an abandoned vehicle, which is in violation of Sacramento County Code 10.24.070(b). Report an issue online.


Service Provided By:
Code Enforcement
700 H Street, Room 6720 (Map)
Sacramento, CA 95814
916-875-5656


Allows citizens to submit an online report that occurs in the unincorporated Sacramento County and Rancho Cordova jurisdictions. View Crime Reporting page for more information.


Service Provided By:
Sheriff
711 G Street (Map)
Sacramento, CA 95814
874-5383


Maintenance crews remove or obliterate graffiti on County maintained bridges, soundwalls, overpasses, fences and other County owned property maintained for road purposes. Graffiti on private property is the responsibility of the property owner. Graffiti on County property which is gang related or contains obscene language or images is considered high priority and removed as soon as possible. Other graffiti removal is scheduled as part of the normal work rotation. View the Graffiti Removal page for more information.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95826
916-875-5171


Report a neighborhood issue or request information and services online. Customer service representatives will provide information about programs and services and take service requests for most all neighborhood issues.


Service Provided By:
Consolidated Utilities Billing and Service
9700 Goethe Road, Suite C (Map)
Sacramento, CA 95827
916-875-5656; TOLL FREE: 800-932-8990; TDD (hearing impaired) 916-875-7105; FAX: 916-854-9292 or e-mail


Report Abuse

In cases of an immediate emergency always call 911 for Law Enforcement intervention. When the situation is not an emergency needing the Police or Sheriff, contact Sacramento County Child Protective Services, 24 hours a day, seven days a week, call 916-875-KIDS (5437). View the Child Protective Services website for more information.


Service Provided By:
Health & Human Services
7001-A East Parkway, Ste. 1000 (Map)
Sacramento, CA 95823
916-875-KIDS (5437) or e-mail


Adult Protective Services (APS) is dedicated to maintaining the health and safety of elderly and dependent adults who are victims of abuse or neglect. APS is a state-mandated service program charged with investigating situations involving elderly and dependent adults who are reported to be in danger due to abuse, neglect, exploitation, or hazardous or unsafe living conditions. Read the Adult Protective Services web page for more information.


Service Provided By:
Health & Human Services
7001-A East Parkway, Ste. 1000 (Map)
Sacramento, CA 95823
916-874-9377


Sacramento-Yolo Mosquito & Vector Control District

Services are provided for residents of Sacramento and Yolo County by Sacramento-Yolo Mosquito & Vector Control District.


Service Provided By:
No Department Specified
8631 Bond Road (Map)
Elk Grove, CA 95624
1-800-429-1022 or e-mail

Street and Sidewalk Repair

The Department of Transportation, in compliance with the Americans with Disabilities Act (ADA), provides for the installation of accessible facilities within the public right-of-way. View the ADA page for more information.


Service Provided By:
Transportation
906 G Street, Ste. 510 (Map)
Sacramento, CA 95814
916-875-5171


It is the Department of Transportation's goal to "maintain bridges to 'as constructed' standards, and maintain the adjacent waterways to keep them clear of obstructions." To do this, Bridge Repair can be divided into three categories: Maintenance, Rehabilitation, and Replacement. For more information, view the Bridge Repair page. To request service, please view the E-Services Page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


The Department of Transportation is in charge of designing, installing, maintaining and modifying crosswalks in the County Right-of-Way. View the Crosswalk page for more information.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Sacramento County has a Curb, Gutter and Sidewalk Maintenance program in place to identify and prioritize repair and replacement work as funding allows. View the Maintenance page for more information. To request service, please view the E-Services Page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Driveways serve as points of access to and from private properties to the County's public roadways. Because each driveway represents a conflict point and is potentially disruptive to the flow of traffic, SACDOT must limit the number and spacing of driveways especially on our heavier travelled streets. View the Driveways page for more information.


Service Provided By:
Transportation
906 G Street, Suite 510 (Map)
Sacramento, CA 95814
916-874-6291


SACDOT’s Roadside Maintenance Program repairs and maintains miles of unpaved roadside shoulders, gravel roads, open ditches, fences/sound walls, steel guardrails, and walls. These maintenance activities allow: storm water to readily exit the roadway; eliminate obstructions and restore ditches to their proper shape; support the road structure and limit drop-offs from the edge of the pavement; and, maintain safety and retaining structures in an as-built condition. For more information, view the Maintenance of Roadways page.

Report a roadside issue that needs maintenance.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


There are over 5,200 lane miles of paved roadways in the County unincorporated area and it’s inevitable that somewhere in this large area of streets there will be potholes. SACDOT’s policy is to “Repair all potholes as soon as possible.” View the Pothole page for more information.

To report a pothole, please view the E-Services page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


The Sacramento County Department of Transportation maintains 95,169 traffic signs, 22,466 marking (legends), 2,650 painted lane miles and 60,000 raised pavement markers annually. View the Signs, Markings, Striping page for more information. To request service, please view the E-Services page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Speed bumps are 12 foot wide by 3 inch high asphalt undulations which are usually placed across roadways between intersections. They are requested by residents as a means to slow down traffic in residential neighborhoods. View the Speed Bumps page for more information.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Stop signs are used to assign right of way and reduce accidents at intersections. Because stop signs cause a substantial inconvenience to motorists, they should only be installed where traffic conditions meet engineering warrants. View the Stop Signs page for more information.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Report dark or malfunctioning lights contact the Customer Service Center. If possible, when reporting a problem have the pole number or property address available. The pole number can be found on a sticker approximately 8 feet high, usually on the traffic side of the pole. View the Street Light Maintenance page for more information.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Sacramento County's sweepers are a vital part of SACDOT operations that cleans approximately 25,000 miles of streets and removes over 5,000 cubic yards of debris each year from our roadways. In conjunction with nighttime sweeping of major streets, the regular sweeping program covers 200 miles of selected bicycle lanes, residential sweeping on a rotating basis, and clean up of auto accidents and hazardous material spills. View the Street Sweeping page for more information. If you would like to report a street sweeping issue, please view the E-Services page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


The SACDOT Trees and Landscape Maintenance Section has primary County-wide responsibility for maintaining trees and vegetation within the road right-of-way in the unincorporated area. The Sections' focus is public safety while promoting aesthetically pleasing and healthy landscaped areas. This maintenance includes County owned roadway frontages and medians, pedestrian walkways, soundwalls, bike lanes, and overpasses. View the Trees and Landscape Maintenance page for more information. If you would like to request maintenance, please view the E-Services page.


Service Provided By:
Transportation
4100 Traffic Way (Map)
Sacramento, CA 95827
916-875-5171


Weights and Measures

Contact us if you have a complaint about the amount of fuel received or the quality of the fuel - octane, water, performance, etc. Also, contact us if you suspect false or deceptive price advertising.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail

New Office Hours:
8 a.m. - 4 p.m. (closed from noon - 1 p.m.)


Contact us regarding complaints about scanner overcharges or undercharges.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail

Toll Free:

1-800-875-7226

Contact us if you have a complaint about something you purchased that doesn't contain the correct amount of product - packaged or bulk.


Service Provided By:
Agricultural Commission & Weights/Measures
4137 Branch Center Road (Map)
Sacramento, CA 95827
916-875-6603 or e-mail